Privacy Policy

Last Updated: February 8, 2025

Welcome to Indeq (“Company,” “we,” “us,” or “our”). Your privacy is of the utmost importance to us, and we are committed to protecting it. We only process data that is absolutely necessary for the operation of our services and never sell your data to 3rd parties. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, including our website, application, and any related services (collectively, the “Platform”).

By accessing or using the Platform, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, please discontinue use of the Platform.

1. Information We Collect

1.1 Information You Provide

• Account Registration Information: When you create an account, we may collect your name, email address, and other contact details.
• Third-Party Integrations: When you connect your third-party accounts (e.g., Google Drive, Notion, Microsoft Office) to our Platform, we collect and store the data necessary to index, search, and display information from these accounts.
• Communications: If you contact us (e.g., via email or support channels), we collect the information you provide in that communication.
• Payments: When you sign up for any of the paid plans that we offer, we collect payment information for the purpose of providing you that service, issuing refunds, and for accounting purpose.

1.2 Information Collected Automatically

• Usage Data: We may collect data about how you access and use the Platform, such as your IP address, browser type, device identifiers, operating system, and interaction with the Platform’s features.
• Cookies and Similar Technologies: We may use cookies, web beacons, and other session storage technologies to collect information about your activity on the Platform, including session data, pages visited, and time spent on each page. You can manage your cookie preferences through your browser settings.

1.3 Information from Third Parties

• Service Providers: We may receive additional information about you from service providers (e.g. AWS, GCP, Azure, etc.) that help us operate our platform.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide and Improve the Service: Process your account registration, index and organize data from third-party services, and analyze usage to improve the Platform.
• Communicate with You: Respond to inquiries, provide customer support, send administrative messages, and, where permitted by law, send you information about new features or services.
• Ensure Security and Compliance: Detect, investigate, and prevent fraud, unauthorized access, or other illegal activities, and enforce our Terms of Service.

3. How We Share Your Information

• With Your Consent: We will share your information with third parties when you explicitly authorize us to do so.
• Service Providers: We engage third-party vendors and service providers who process information on our behalf for the purposes described in this Privacy Policy. They are contractually obligated to protect your data and may not use it for other purposes.
• Business Transfers: In the event of a merger, acquisition, bankruptcy, or other reorganization, your information may be transferred as part of that transaction. We will notify you in accordance with applicable law.
• Legal and Regulatory Requirements: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights and the safety of our users.

4. Your Choices and Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or object to certain processing. To exercise these rights, contact us at the details provided below. We will respond in accordance with applicable law.

• Access and Correction: Request access to or correction of inaccurate or incomplete data.
• Deletion: Request the deletion of your personal information, subject to certain exceptions.
• Opt-Out of Marketing Communications: Unsubscribe from promotional emails by following the instructions in each email or by contacting us.
• Account Settings: Review and modify account information in your user settings. Delete or deactivate your account by contacting us.
• Cookies: Manage your cookie preferences in your browser settings. Disabling cookies may limit some functionality.

5. Data Security

We implement reasonable administrative, technical, and physical measures to help protect your personal information from unauthorized access, use, alteration, or disclosure. However, no data transmission or storage system can be guaranteed 100% secure. Please contact us immediately if you suspect any unauthorized access.

6. Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When no longer needed, we will delete or anonymize it.

7. International Transfers

Our servers are primarily hosted in the US. As such, your information may be transferred to and processed in countries other than your own, where data protection laws may differ. By using the Platform, you consent to such transfers and processing in these locations.

8. Third-Party Links and Services

The Platform may contain links to third-party websites or services not operated by us. We encourage you to review the privacy policies of those sites. We are not responsible for their content, privacy policies, or practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated “Last Updated” date. Your continued use of the Platform after any changes indicates your acceptance of the revised policy.

10. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at: support@indeq.ai

By using our Platform, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our Platform.